Our Delivery

Delivery Policy


Delivery:

All goods quoted for delivery shall be delivered to the address instructed by The Customer. The cost of goods delivered will be charged to The Customer as defined on the web site. Although guidelines have been provided, specific times and dates for delivery cannot be guaranteed. The Company shall not be liable for any loss whatsoever caused by non-delivery or delay in delivery. Safe and Sound require a 14 working days waiting period before being able to trace, replace or refund lost items.

Dispatching your Goods:

Safe and Sound’s opening hours are between 9.00am and 5.00pm Monday to Friday, and we will be happy to deal with any queries you might have during these times.

Delivery Methods & Times:

Safe and Sound use various delivery methods, dependant upon the weight of the parcel. These methods include Royal Mail and Courier delivery services. Standard delivery usually takes 2-3 working days from date of posting, but may take longer if circumstances beyond our control disrupt postal services. Safe and Sound cannot process claims for loss of goods until 14 working days (3 weeks) have passed. If the standard tracked (no signature) or recorded service has been used and the item is stated as delivered we may not be able to replace goods unless a full investigation shows the items have been stolen in transit or on delivery, a crime number may be required.

 

What our customers say about our courses

 Very impressed with the high standard of training given by these very experienced paramedics.  It was a confidence booster to be trained by such professional and competent instructors.

Health and Safety Adviser

City of Westminster College

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We were extremely impressed by the training.  The instructor was knowledgeable and it was great to have examples shared to make the learning more real. We have  come away feeling happy and confident with what we have learnt and will definitely be booking more of our team on this training.

Nursery on the Green

Bright Horizons

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Throughout our 10 years of working with Safe and Sound they have always provided excellent training which is delivered by pleasant and professional trainers. The administration procedure is straightforward and they take account of comments we make and adjust their delivery to accommodate our requests.

Business Service Manager

CBC Services Lambeth

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