What to expect from this course

When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.

This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. Covering the topics of Legislation and Putting it into Practice, the course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.

• Duration

  Approximately 20 minutes but you can spend as little or as much time on each subject as you wish, and go forward or back through the course at any time.

• Access

  This online course can be completed on any PC or mobile device. Study at your own pace and log in and out as often as you wish.

• Features

  Appeals to all learning styles with interactive quizzes, video and audio features.

  Allows you to work at your own pace, testing your knowledge as you progress through the course.

• Assessment

  Assessment is by a short multiple choice end of course test, on successful completion of which a CPD-accredited certificate can be downloaded.